What should I expect from Contra Costa Times Customer Service Representatives?
You expect responsive customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify Contra Costa Times of any questions or comments you have.

By what time should I expect the paper to be delivered?
In most areas, the paper will be delivered by 6:00 AM on weekdays, on Saturdays, and 7:00 AM on Sunday.

When will Contra Costa Times home delivery start?
The lead time to start delivery on a new order varies by area. In most areas, new orders begin within 2 to 4 days after the order request is received. Your expected start date will be shown on the confirmation screen after you place an order.