What should I expect from The New York Times Customer Service?
You expect all the news that's fit to print in each issue of The New York Times. And you can expect responsive, round-the-clock on-line customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify us of any questions or comments you have.

What is the delivery time to receive The New York Times via mail?
Delivery can take from one to eight days domestically, depending on the proximity to a New York Times print site within the United States. Orders outside the United States can take from one to twelve weeks. For more information, please contact the New York Times directly.

What are The New York Times delivery times?
In most areas, the paper will be delivered by 6:30 A.M. on weekdays and 8:30 A.M. on Saturday/Sunday.

When will I start to receive The New York Times?
The lead time to start delivery on a new order varies by area. In most areas, new orders begin 3 days or less after the order request is received. Your expected start date will be shown on the confirmation screen after you place an order.