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The Hamilton Journal-News serves as the voice of Butler County, Ohio, bringing the community together with comprehensive coverage of local news, education, and sports. Our in-depth reporting on Hamilton's development, community issues, and local government ensures you're always in the know. From high school sports to the latest city council updates, we're here to keep you informed. Stay connected with Hamilton and start your subscription to the Journal-News today.

What should I expect from Journal-News Customer Service?
You should expect responsive customer care that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the Journal-News of any questions or comments you have.

By what time should I expect the paper to be delivered?
In most areas, the paper will be delivered by 6:30 AM on weekdays, 7:30 AM on Saturdays, and 8:00 AM on Sundays. Of course, we strive to maintain these guidelines as much as possible, however, there are always extenuating circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. If your paper does not come on a scheduled delivery date, please contact Journal-News as soon as possible to receive credit.

When will Journal-News home delivery start?
The lead time to start delivery on a new order varies by area. In most areas, new orders begin within 2 to 3 days after the order request is received. Your expected start date will be shown on the confirmation screen after you place an order. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact the Journal-News, so that we can send a reminder notification to the delivery carrier in your area.

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